Payments: Prime Construction Products accepts Visa, Master Card and Pay Pal.
To establish credit, your company will need to apply for credit and supply credit references. For accounts with established credit, as determined in our sole discretion, our terms are Net 30 days. The Company reserves the right to require payment in full, prior to shipment of any ordered products. All prices are in United States dollars (US$). All payments must be in United States dollars (US$). Prices listed on this site may be subject to change without notice.
Purchase Orders: Prime Construction Products, Inc. accepts requests for purchase orders from corporations, government, schools and other institutions. Please mail your PO and accompanying credit references to P.O. Box 1844 Medina, Ohio 44258 or fax to 330-598-1046. We request that your Purchase Order Form be from your company’s accounting department. Purchase Orders must be signed along with a contact name and phone number, ship to and bill to address, and detailed product information. PO processing takes 2 – 5 business days on average.
Returns and Exchanges: Prime Construction Products are sold with a 30 day, money back guarantee. If you’re not 100% satisfied with our product, please return it for a full refund.
Prime Construction Products Inc. Return Policy: Any item that has been printed with a Logo cannot be returned. All returns must be made within 30 days from the product receipt date. Prime Construction Product must be notified wihtin 10 days of product receipt of any issues. For all return merchandise, instructions regarding your return will be faxes or emailed. All returns are subject to a 10% restocking fee, as well as any applicable shipping or handling charges. Any item not returned in it’s original condition will be subject to additional charges. These fees may be waved if the return is due to an error on the part of Prime Construction Product Inc,: this will be determined on an individual basis.
Online Security: We use Secure Sockets Layer (SSL) technology, a security protocol that encrypts data to prevent third-party access during transmission. When you enter information and see https:// instead of http:// in the Address or Location: bar of your browser, you can be confident that you’ve entered a secure, SSL-enabled site.
Notification of Changes: This PrimeConstructionProducts.com Privacy and Security Policy was last updated on November 19, 2013. Please check this policy periodically to inform yourself of any changes. We reserve the right to modify or supplement this Privacy and Security Policy at any time.
Shipping: Most items are in stock and will be processed within 72 hours after you place your order online. Exceptions do occur. These exceptions include special orders that are directly shipped from the manufacturer, and can also include any items that are backordered from the manufacturer, which may take additional time for delivery (7-10 business days). Orders received after 2:30pm Eastern Standard time will typically be processed the following business day. On Fridays after 2:30pm, and on weekends, orders will be processed on the following Monday.
The shipping cost is based on the dimensional weight of your items. This information will be displayed when you are reviewing your order before clicking for the final submission of your order. If you need a pre-estimate for your shipping cost, add any item to the shopping cart, and click the SHIPPING ESTIMATE, located at the bottom of the shopping cart page. You will be prompted to enter the STATE and ZIP CODE for the delivery address. This feature will calculate the shipment methods and prices for your order.
Free Shipping: Available on qualifying orders within the US. If the items in your online order total $200.00 or more, your order ships FREE to the lower 48 states! Phone orders will not qualify for this free shipping offer.
Local Delivery: A 5.00 fee may be charged for local deliveries in the following zip codes.
UPS SHIPPING METHOD DEFINITIONS:
UPS GROUND: Selecting UPS GROUND will ensure that your order is delivered to you within 7 days from the date of shipment. Please reference the UPS DELIVERY MAP (pictured above) to determine the estimated delivery time. UPS GROUND does not apply on weekends or holidays. We make no guarantee on delivery time and are not responsible for delays caused by UPS. No deliveries will be made on weekends or holidays.
3 DAY SELECT: 3 Day Select does NOT mean you will receive your order three days after the order is placed online. Only that we will ship the order using UPS 3 Day Select. Meaning, you will receive your order within 3 business days, once the order has shipped. 3 Day Select does not apply on weekends or holidays. We make no guarantee on delivery time and are not responsible for delays caused by UPS. No deliveries will be made on Sundays or holidays.
2 nd DAY AIR: 2nd Day Air does NOT mean you will receive your order two days after the order is placed online. Only that we will ship your order using UPS 2nd Day Air. Meaning, you will receive your order within 2 business days, once the order has shipped. 2nd Day Air does not apply on weekends or holidays. We make no guarantee on delivery time and we are not responsible for delays caused by UPS. No deliveries will be made on Sundays or holidays.
NEXT DAY AIR: Next Day Air does NOT mean you will receive your order one day after the order is placed online. Only that we will ship your order using UPS Next Day Air. Meaning, you will receive your order within 1 business day, once the order has shipped. Next Day Air does not apply on Sundays or holidays. we make no guarantee on delivery time and we are not responsible for delays caused by UPS. No deliveries will be made on Sundays or holidays.
Indemnification: You agree to defend, indemnify, and hold harmless Prime Construction Products, Inc. and its affiliates from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of this Site.